Common Questions

Integrating Our Service Is Easy

Frequently Asked Questions

Independent Discovery (ID) believes that legal process outsourcing is strategically advantageous to law firms and health insurance companies and promotes cost reduction, quality assurance, increased flexibility and greater efficiency.

Below are answers to some of our most frequently asked questions. If your question is not listed here, or you would like to request a quote, please contact us.

Does ID host data? Is it secure?

ID employs a proprietary state-of-the-art data collection, hosting and delivery solution method. This solution ensures that confidential and privileged data is secure, but also easily accessible to our clients via the web. Click here to learn more about our method.

What about cost reduction?

Law firms and health insurance companies constantly seek innovative methods to reduce costs and increase efficiency. Current economic conditions necessitate such new methods. ID minimizes the costs to analyze medical data.

What does the quality control process include?

ID employs a multi-layered quality control process. After completion by our registered nurses, each medical summation is reviewed by our team of attorneys to ensure maximum quality. This process is managed by ID's Chief Legal Officer.

I have a time-sensitive review project; can ID meet my needs?

ID understands the time constraints and ever-changing demands associated with high-pressure litigation projects. We work with our clients to assess the resources and timelines required for project completion and engage in strategic planning to ensure timely delivery of services to you.

How do we train our team?

ID requires that our registered nurses have extensive legal writing experience. New hires must complete a comprehensive training program before they perform medical summations. This training program was established by our team of attorneys to ensure a comprehensive analysis of medical records.

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